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What payment methods do you accept?
You can make payment to your invoice via a variety of methods; Credit Card, Paypal, Bank Transfer...
Will I be charged if my domain gets rejected?If a domain name gets rejected after you have applied for it you will not be billed. Full...
How can I update my on file Credit Card details?For thewebsites.com.au customers: You can update your stored credit card information or view the...
My invoice was paid, why my invoice is still marked as unpaid?If you paid your invoice by Credit Card, it would take upto 48 hours for the payment to be clear....
Incorrect BillingIf you believe you were incorrectly billed, please contact us explaining what you think is wrong...
Uptime GuaranteeIf your website uptime falls below 99% during a given month without advance notice from us*, we...
Money Back GuaranteeIf you are unhappy with your Business Web Hosting service with us for any reason or just wish to...
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