Uptime Guarantee

If your website uptime falls below 99% during a given month without advance notice from us*, we will credit you with a full 1 month FREE web hosting. Submit an eTicket stating your situation and we will review your account with you and credit your account accordingly.
 
* except 3rd party issues, such as cloudflare or other CDN, DNS etc.

Was this answer helpful?

 Print this Article

Also Read

How to change Your FTP Password?

It is a good idea to regularly change your password. You should always change your password if...

How do I access web hosting control panel cPanel?

To use cPanel, simple access the url http://www.yourdomain.com/cpanel

How can I update my on file Credit Card details?

For thewebsites.com.au customers: You can update your stored credit card information or view the...

Money Back Guarantee

If you are unhappy with your Business Web Hosting service with us for any reason or just wish to...

What folder do I upload my website to?

You will need to upload all your website files to the folder public_html. All files outside this...

Powered by WHMCompleteSolution