Uptime Guarantee

If your website uptime falls below 99% during a given month without advance notice from us*, we will credit you with a full 1 month FREE web hosting. Submit an eTicket stating your situation and we will review your account with you and credit your account accordingly.
 
* except 3rd party issues, such as cloudflare or other CDN, DNS etc.

Was this answer helpful?

 Print this Article

Also Read

Can I upgrade my hosting plan at a later date?

Yes, you certainly can upgrade your hosting plan at a later date if you find yourself hitting...

My invoice was paid, why my invoice is still marked as unpaid?

If you paid your invoice by Credit Card, it would take upto 48 hours for the payment to be clear....

How can I update my on file Credit Card details?

For thewebsites.com.au customers: You can update your stored credit card information or view the...

Can I migrate an existing cPanel account from another provider to TheWebsites?

Yes, we can migrate your website from another hosting company, providing that they're using...

What are Addon and Parked Domains?

With our hosting packages, Addon and Parked domains are often one of the available features....

Powered by WHMCompleteSolution