Knowledgebase

Free Managed Services?

Our managed services include:

Hosting Account Management

Domain Name Management

DNS Management

Email Account Management

Email Authentication Management (SPF & DKIM)

Network Management

Firewall Management

Security Module Management

Anti-virus Management

Spam Management

Constant Updates

Server & Website 24/7 Monitoring

Wordpress Upload & Initial Install

300+ applications auto-installer supported

SEO Basic Initial Setup

CloudFlare Initial Setup

Website Backup Management

On-demand Troubleshooting

Emergency Support

Please note:

1. Phone support are not included in the Business Niche, Business Lite, Business Standard Plans.

2. Additional IT service time must be purchased for the following services. (Billed in 30 minute increments)

Application advanced configuration and custom design.

On-demand Troubleshooting and Emergency Support (business plan package includes Free 2 hours of system admin & troubleshooting time)

SLA 99% Uptime Guarantee